Help Center



How much is shipping?

How do I track my package?

How long does it take for an order to arrive?

I ordered 2+ items, but only received one... where's my order?

How to order from us?

How to order from us?

How can I contact support?

How can I contact support?

Payment methods

What are the payment methods available?

How do I make payments using Paypal?


How will my donation be used?

Does MoveWorldMove wait until the end of a fundraiser to donate the money received?

Is my donation tax deductible?

Is MoveWorldMove affiliated with any charities or foundations it has chosen to support?

MWM Elite Membership Questions

What does my MWM Basic Membership include?

What does my MWM Elite (paid) Membership include?

How do I cancel my MWM Elite Membership?

Ambassador Program

FAQs about the Ambassador Program

What is an Ambassador?

Do you need me to meet any kind of quota to stay an ambassador?

What if I have a cool design that we could use to raise funds for one of the MWM 4 Pillars?

Instagram, Facebook, Snapchat, YouTube!!! Do I need to have all these types of accounts & channels?

What if I'm not approved first time round, can I apply again or will my details be kept on record for future fit?

Can I be an ambassador for MoveWorldMove if I am already an ambassador for another company or a competitor?

Can I "unsubscribe" or leave the ambassador program?

Does my ambassadorship ever expire?

I haven't heard back from you yet after I applied, why is that?

Can I earn a percentage of sales from the mission campaigns I participate in?

Can I use my MWM Ambassador special discount code over and above another discount code?

Can I exchange my discount code for a store gift voucher?

What if I am a children's home, nature conservation or animal rescue? Can I apply for the Ambassador program?